Returns & Refunds
We hope you love your purchase. If you change your mind, you have 14 days from receiving your order to let us know that you wish to return it. You then have a further 14 days to send the item back to us.
Items must be returned in their original condition, unworn, unwashed and with any original tags or packaging intact. You are welcome to try clothing on for size, but we may reduce the refund if an item has been used or handled beyond what would reasonably be allowed when viewing it in a shop.
Unless the item is faulty or incorrect, return postage is the responsibility of the customer. We recommend using a tracked postal service, as we cannot issue a refund until the returned item has been received.
Once your return has been received and checked, your refund will be processed within 14 days. Where applicable, the original standard delivery charge will also be refunded. Additional costs paid for upgraded or express delivery are not refundable beyond the cost of standard delivery.
If you receive an item that is faulty, damaged or not as described, please contact us as soon as possible with your order details and photographs where appropriate. Your statutory rights are not affected by this returns policy.
Personalised or custom-made items: Products made specifically to your personal requirements cannot normally be returned simply because you have changed your mind. This does not affect your rights if the item is faulty or not as described.
To request a return, please contact us at womanoffaith.dwong@gmail.com and include your name and order number.
.png)
